ارایه الگوی پارادایمی تحول دیجیتال در مدیریت منابع انسانی

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت دولتی،واحد همدان،دانشگاه آزاد اسلامی،همدان،ایران

2 استادیار گروه مدیریت دولتی،واحد همدان،دانشگاه آزاد اسلامی،همدان ،ایران

3 استادیار، گروه مدیریت، دانشکده علوم انسانی، دانشگاه آزاد اسلامی، همدان، ایران.

10.22080/shrm.2025.5651

چکیده

 
پژوهش حاضر از نظر هدف بنیادی و توسعه‌ای، و بر اسـاس ماهیـت داده‌هـا به صورت کیفی می‌باشد. طرح پژوهش به روش ترکیبی (آمیخته) متوالی (کیفی-کمی) می‌باشد. جامعه آماری پژوهش را در بخش کیفی مدیران و معاونین سازمان ثبت احوال کشور، اعضای هیئت علمی که سابقه بالا در تدریس دروس مرتبط با عنوان پژوهش بود. جامعه‌ی آماری پژوهش را در بخش کمی نیز شامل پرسنل(مدیران، معاونین و کارشناسان) سازمان ثبت احوال کشور بود. همچنین برای تحلیل داده ها در بخش کیفی از نظریه پردازی داده بنیان استفاده شد و برای تحلیل بخش کمی از الگویابی معادلات ساختاری استفاده شد. یافته‌های مرحله کیفی از بین استراتژی‌های پژوهش کیفی از نظریه داده بنیاد استفاده شد و به تدوین مدلی جامع و ارائه الگوی تحول دیجیتال در مدیریت منابع انسانی سازمان ثبت احوال کشور، پرداخته شد. براساس نتایج به دست آمده ، در مجموع 183 مفهوم و 20 مقوله یا کد باز شناسایی و استخراج شدند. 20 مقوله شناسایی شده در 6 دسته اصلی داده بنیاد قرار گرفتند. بر اساس نتایج بدست آمده الگوی تحول دیجیتال در مدیریت منابع انسانی سازمان ثبت احوال کشور ارائه شد.و در این الگو مقوله های پژوهش شامل شرایط علی، شرایط زمینه ای، شرایط مداخله گر، راهبردها و پیامدها مشخص شد. بنا به نتایج به دست آمده ایجاد یک استراتژی آموزش دیجیتال به کارکنان و نحوه استفاده از سامانه های دیجیتال، ربات های چت و دیگر ابزارها و فناوری ها بسیار مهم است.

کلیدواژه‌ها


عنوان مقاله [English]

Providing a paradigm model of digital transformation in human resource management

نویسندگان [English]

  • sayed mahdi hoseini 1
  • Ali reza Eslambolchi 2
  • behroz Bayat 2
  • Javad Niknafs 3
  • Ali reza pirhayati 2
1 PhD student in public administration, Hamedan Branch, Islamic Azad University, Hamedan, Iran
2 Assistant Professor, Department of Public Administration, Hamedan Branch, Islamic Azad University, Hamedan, Iran
3 Assistant Professor, Department of Management, Faculty of Humanities, Islamic Azad University, Hamedan, Iran
چکیده [English]

The current research is qualitative in terms of its fundamental and developmental purposeand based on the nature of the data. The research design is a mixed sequential (qualitativequantitative) method. The statistical population of the research in the qualitative sectionwas the managers and deputies of the Civil Registry Organization, members of the academicfaculty with extensive experience in teaching courses related to the research topic. Thestatistical population of the research in the quantitative part also included the personnel(managers, assistants, and experts) of the country's civil registration organization. Databased theorizing was also used to analyze the data in the qualitative part, and structuralequation modeling was used to analyze the quantitative part. The findings of the qualitativestage were used from the qualitative research strategies of the foundation's data theory. Acomprehensive model was developed, and a digital transformation model was presented inthe human resources management of the Civil Registry Organization. Based on the obtainedresults, a total of 183 concepts and 20 categories or open codes were identified andextracted. The 20 identified categories were placed in the six main data categories of thefoundation. Based on the results, the model of digital transformation in the humanresources management of the country’s Civil Registry Organization was presented. Thismodel determined research categories including causal conditions, background conditions,intervening conditions, strategies, and consequences. Based on the results obtained, it isvery important to create a digital training strategy for the employees. Training teachesemployees how to use digital systems, chatbots, and other tools and technologies. Thisgives the employees the necessary preparation to use digital technologies in their dailyactivities and improve their abilities in this field.

کلیدواژه‌ها [English]

  • Digital transformation
  • human resources management
  • Civil Registry Organization
Akbari, P., Dghanizadeh M. & Anbarian, H. (2023). The effect of green human resource management and environmental awareness on employees' green behaviors: emphasizing the moderating role of servant leadership.
Alvarenga, Ana., Matos, Florinda, Godina, Radu., and Matias, João C.O. (2020). Digital Transformation and Knowledge Management in the Public Sector. Sustainability, 12, 5824.
Amiri, A., Nematullahi, H. (2021). Contemporary researches in management and accounting sciences, third term, spring 2021, number 8(In Persian)
Becker, T. E., Atinc, G., Breaugh, J. A., Carlson, K. D., Edwards, J. R., & Spector, P. E. (2016). Statistical control in correlational studies: 10 essential recommendations for organizational researchers. Journal of Organizational Behavior37(2), 157-167.
Beer, M., Spector, B., Lawrence, P. R., Mills, D.Q., Walton, R. E. (2019), A Conceptual View of HRM in Managing Human Assets, Free Press, New York, Chap.2
Bettencourt, Luís M. A. (2019). The digital transformation of metropolises, Metropolis Observatory.
Boudelai, H., Kanarroudi, M., Ebadi, H., and Bahmani, A. (2021). Digital management of human resources, an approach to create organizational agility in the public sector in the age of digital economy (case study: the network of state-owned banks in Iran). Public Administration, 13(4), 766-785. (In Persian)
Classen, M., & Friedli, T. (2019). Value-Based Marketing and Sales of Industrial Services: A systematic literature review in the age of digital technologies. Procedia CIRP, 83, 1-7.
Hoseini, A & Ghasempour, F. (2023). Diversity Management Practices and its Consequences in Governmental Organizations.
Abtahi, S. (2019) Human Resource Management, Payam Noor Publications. (In Persian)
Akhavan, Maryam, Ghasemi Hamdani, Iman, & Ebrahimi Kharajo, Vahidah. (1403). Presenting the model of electronic human resources management strategies based on the green behavior of employees of universities and educational institutions. Sustainable Human Resource Management, 6(10), 7-26.
doi: 10.22080/shrm.2023.4522(In Persian)
 Hasan Ghorban, Z. (2019) Prescriptive or Descriptive Human Resource Accounting, Accountant Magazine, No. 140. (In Persian)
Yazdani, H., & Hakimini, M. (2024). Identifying the challenges and opportunities of using artificial intelligence in human resources management: a hybrid approach. Sustainable Human Resource Management, 6(10), 113-139. doi:
10.22080/shrm.2024.4601 In Persian)
Kim, C. M. (2020). Social media campaigns: Strategies for public relations and marketing. Routledge.
 Dashti, M. Vaseghi A. (2017). Digital organization architecture map. System Associates Business Intelligence 
Company, Business Consulting Services Unit. (In Persian)
Ebrahim Tariqat, Mohammad (2019) Electronic signature and civil registration, Tehran, Registration Journal: No. 11(In Persian)
 Ghoshal, N. D. (2020). Digital marketing: the opportunity and the imperative. International Journal of Public Sector Performance campaigns: Strategies for public relations and marketing. Routledge.
Ivošević, S. Š. (2021). Envisioning Marketing in a Digital Technology-Driven Maritime Business. Mednarodno inovativno poslovanje= Journal of Innovative Business and Management, 13(1), 22-28.
Li, H., Wu, Y., Cao, D., & Wang, Y. (2021). Organizational mindfulness  towards digital transformation as a prerequisite of information processing capability to achieve market agility. Journal of Business Research, 122, 700-712
Loonam, J., Eaves, S., Kumar, V. and Parry, G2018. “Towards  digital transformation: Lessons learned from traditional  organizations”, Strategic Change, Vol. 27, No. 2, , pp. 101-109.
Rafii M., Shahbazi M. (2021). Investigating the effect of information technology on the performance of the employees of Qarz Al-Hasneh Mehr Bank of Iran. Scientific Journal of New Research Approaches in Management and Accounting, 5(16), 20-34(In Persian)
Gomez-Mejfa, L. R., Balkin, D. B. & Cardy, R. L. (2011). Managing Human Resources (3rd ed). Upper Saddle River, NJ: Prentice Hall.
Hosseinpour, S. and Hamzeh Nouripour, A. (2021), human resource management without humans, functions of digital transformation, challenges and solutions (a transformational approach to human resource management in the era of information and communication technology), the sixth national conference on the role of management in the perspective of 2025, Rasht , /1241553. (In Persian)
 
Li, L., Su, F., Zhang, W., & Ye Mao, J. (2017). Digital transformation by SME entrepreneurs: A capability perspective, Information System Journal.
Nadkarni, S., & Prügl, R. (2021). Digital transformation: a review, synthesis and opportunities for future research. Management Review Quarterly volume 71, 233–341.
Nadler, L., & Nadler, Z. (2018). The Handbook of human resource development. United States & Canada: John Wiley & Sons, Inc.
Renckly, R. G (2018). Human Resources. Hauppauge, NY: Barron's Educational Series, Inc.
Richard, B. (2022). Digital transformation and hospitality management competencies: Toward an integrative framework International Journal of Hospitality Management Volume 102, April 2022, 103132 Anne-Christine RosfeldtLorentzen Digital transformation as distributed leadership: Firing the change agent Procedia Computer Science Volume 196, 2022, Pages 245-254.
Sayabek, Z & Suieubayeva, S & Utegenova, A. (2020). Digital Transformation in Business.
10.1007/978-3-030-27015-5_49.
Stone, D. L., Stone-Romero, E.F., & Lukaszewski K. (2016). The functional and dysfunctional consequences of human resource information technology for.
Strauss, A., & Corbin, J. (2014). Basics of qualitative research: Techniques and procedures for developing grounded theory. Sage publications.
Sternberger ,W. B. (2021). The Changing Role Of the Human Resource Profession: The Transformation of the HR Function from an Administrative, Transactional Orientation into a Strategic Business Partnership -A Dissertation On Strategic Human Resource Management.Ann Arbor, MI: ProQuest Information and Learning Company.
Tuukkanen, Veera, EmmaWolgsjö LazarRusu. (2022). Cultural Values in Digital Transformation in a Small CompanyProcedia Computer Science Volume 196, 2022, Pages 3.
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. Journal of Strategic Information Systems, 28(2), 118-144.