نوع مقاله : مقاله پژوهشی
نویسندگان
1 استادیار گروه مدیریت بازرگانی، دانشگاه لرستان، خرم آباد، ایران
2 استادیار گروه مدیریت، دانشکده مدیریت و اقتصاد، دانشگاه لرستان، خرم آباد، ایران
3 دانشجوی کارشناسی ارشد، گروه مدیریت بازرگانی، دانشکده مدیریت، دانشگاه لرستان، خرم آباد، ایران.
چکیده
کلیدواژه‌ها
عنوان مقاله [English]
نویسندگان [English]
Organizations are social phenomena consisting of individuals and groups. All the people who are in the organization have various and countless positive and negative emotions that the organization as a social phenomenon is affected by them. As a result, employees' emotions in the work environment are considered an inevitable part for organizations, which can have various consequences on organizational performance and its life cycle. Considering the importance of the subject, the current research was conducted with the aim of designing the model of the emergence of emotional contagion in government organizations with the method of fuzzy total interpretive structural modeling. In terms of purpose, the current research is applied and is classified as an exploratory research. The statistical population of this research is experts, which consists of managers of government organizations, and 20 of them were selected as sample members using the purposeful sampling method and based on the principle of theoretical saturation. The tool for collecting information is an interview in the qualitative part and a questionnaire in the quantitative part. In this research, content analysis and coding with Atlas T software were used to analyze the data in the qualitative part. The results of the research consist of presenting the pattern of emergence of emotional contagion in the four axes of rooting, boosters of emotional contagion, dimensions of emotional contagion and its consequences.
کلیدواژه‌ها [English]
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