تحلیل پدیده فرسودگی شغلی در سازمان مبتنی بر منطق فازی

نوع مقاله : مقاله پژوهشی

نویسندگان

1 گروه مدیریت، مجتمع آموزش عالی گناباد، گناباد، ایران

2 استاد گروه مدیریت، دانشکده علوم اداری، دانشگاه فردوسی مهشد، مشهد، ایران

10.22080/shrm.2024.4598

چکیده

هدف این پژوهش، تحلیل پدیده فرسودگی شغلی کادر درمان مبتنی بر منطق فازی و با استفاده از آزمون فرض فازی، برحسب ویژگی‌های جمعیت‌شناختی است. این پژوهش بصورت مطالعه موردی، در یک بیمارستان تخصصی پیاده‌سازی گردیده‌است. بدین منظور، پرسشنامه استاندارد فرسودگی شغلی مازلاک، توسط یک نمونه 120 نفری تکمیل شده و فرسودگی شغلی در سه بعد تحلیل(خستگی)عاطفی، مسخ‌شخصیت و کاهش پیشرفت فردی، مورد بررسی قرار گرفت. همچنین درمورد ویژگی‌های جمعیت-شناختی، اطلاعاتی از قبیل سن، تحصیلات، تأهل، سابقه‌، درآمد، نوع شغل و نوع استخدام از افراد اخذ گردید. ازآنجا که بحث درحوزه علوم انسانی، با قطعیت همراه نیست، نمی‌توان بطور قطعی فرضیه‌هایی را در این حوزه رد یا تأیید نمود؛ بنابراین استفاده از آزمون فرض فازی در این حوزه، پیشنهاد شد. در آزمون فرض فازی، تأیید یا رد یک فرضیه مطرح نیست، بلکه درجه درستی آنها مهم است؛ لذا در این تحقیق، 3888 فرضیه وجود داشت که فقط 350 مورد آن درجه تأیید بالاتر از صفر داشتند. از این میان درنهایت 12 فرضیه‌ای که بیشترین درجه تأیید را دارا بودند، مورد بررسی قرار گرفتند. فرضیاتی که دارای درجه تأیید بالایی هستند، نشان‌دهنده فرسودگی متوسط کادر درمانی در این بیمارستان تخصصی می‌باشند.

کلیدواژه‌ها


عنوان مقاله [English]

Scrutinize staff burnout in the medical staff of hospitals based on the Fuzzy hypothesis test

نویسندگان [English]

  • Amirhosein Okhravi 1
  • Zahra Naji Azimi 2
1 Department of Management, Faculty of Humanities sciences University of Gonabad, Gonabad,, Iran
2 Department of Management, Faculty of Economics and Administrative Sciences, Ferdowsi University of Mashhad (FUM), Mashhad, Iran
چکیده [English]

Identifying and exploiting existing opportunities is the basis for creating and promoting employee creativity and requires appropriate prerequisites. The aim of this study is to investigate the impact of leadership styles on the innovation climate and its impact on employee creativity with the moderating role of creative self-efficacy and the mediating role of trust and personal identity of the General Directorate of Information Technology of the Tax Administration. This is an applied and descriptive-correlational research. The statistical population includes managers and employees of the General Department of Information Technology of the Tax Administration, from which 138 were selected by simple random sampling. The data collection tool is a researcher-made questionnaire. To test the hypotheses, structural equation modeling was performed with the partial least squares approach using Smart PLS software. All hypotheses were confirmed except the hypotheses related to trust and creative self-efficacy. Also, by using transformational and interactive leadership styles as well as identifying employees, innovation can be created in the organization and thus employee creativity indicators will be improved

کلیدواژه‌ها [English]

  • Job burnout
  • Fuzzy Logic
  • Demographic characteristics
  • Treatment staff
  • Fuzzy hypothesis testing
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