شناسایی و کشف عوامل کاهنده‌ی بدبینی سازمانی و مهار آن با تاکید بر سرمایه اجتماعی

نوع مقاله : مقاله پژوهشی

نویسندگان

1 گروه مدیریت دولتی، دانشکده ی مدیریت، دانشگاه تهران، تهران ، ایران.

2 استاد؛گروه مدیریت؛دانشکده ی مدیریت؛دانشگاه تهران؛تهران؛ایران.

10.22080/shrm.2022.4104

چکیده

هدف از انجام پژوهش حاضر شناسایی و کشف عوامل کاهنده‌ی بدبینی سازمانی و مهار آن با تاکید بر سرمایه اجتماعی است. پژوهش حاضر از حیث رویکرد کیفی است و از منطق استقرایی پیروی می‌کند. از حیث هدف کاربردی و توسعه‌ای است. جامعه هدف و مشارکت‌کنندگان پژوهش شامل خبرگان دانشگاه پیام نور استان گیلان می‌باشد که تعداد 20 نفر به روش نمونه‌گیری گلوله برفی انتخاب شدند. در جهت گردآوری داده‌های پژوهش از ابزار مصاحبه نیمه ساختاریافته استفاده شد و به منظور تجزیه و تحلیل داده‌های گردآوری شده‌ی حاصل از پژوهش از نرم افزار کیفی MaxQda استفاده شده است. یافته‌های پژوهش حاکی از سه مفهوم برخاسته از سرمایه اجتماعی است این مفاهیم عبارتند از ساختاری، مراوده‌ای و کارکردی که در دل هر کدام زیر مفاهیمی نهفته است که در مهار بدبینی سازمانی می‌تواند نقش به سزایی ایفا نماید. در نهایت نتایج پژوهش نشان داد که بدبینی سازمانی را می‌توان با رعایت عوامل و اقداماتی از قبیل، ایجاد ساختار منعطف سازمانی، افزایش بوروکراسی زدایی، توانمندسازی ساختاری، ارزیابی عملکرد مبتنی بر شایستگی، استقرار سیستم مدیریت مبتنی بر هدف، استقرار فرهنگ مبتنی بر اعتماد، افزایش اعتماد و پایبندی به اخلاقیات، توسعه اخلاق حرفه‌ای در میان کارکنان، ایجاد فرصت‌های برابر برای توسعه کارکنان، توسعه مراودات بین فردی، بهبود مراودات بین مدیران و کارکنان، تصمیم‌گیری مشارکتی، ارتقاء گروه‌های غیر رسمی درون سازمانی، بهبود هویت سازمانی، مهار و کاهش داد و از این طریق بر بهبود سرمایه اجتماعی افزود.

کلیدواژه‌ها

عنوان مقاله [English]

Identify and discover the factors that reduce organizational pessimism and control it with emphasis on social capital

نویسندگان [English]

  • Shabnam Zarjou 1
  • Ali Asghar Pourezzat 2
1 Department of Public Administration, Faculty of Management, University of Tehran, Tehran, Iran.
2 Professor; Department of Management, Faculty of Management, University of Tehran, Tehran, Iran.
چکیده [English]

The purpose of the current research is to identify and discover the reducing factors of organizational pessimism and its will with an emphasis Social capital.
The current research is qualitative in nature and follows inductive logic. It is practical and developmental in terms of purpose. The target community and participants of the research include experts from Payam Noor University in Guilan province, 20 of whom were selected by snowball sampling until theoretical adequacy was reached. Semi-analytical interview tools were used to collect research data and Maxqda qualitative software was used to analyze the data collected from the research.The findings of the research indicate three concepts arising from social capital, these concepts are structural, relational and functional.
The results of the research showed that organizational pessimism can be eliminated by following factors and measures such as creating a flexible organizational structure, increasing de-bureaucratization, structural empowerment, performance evaluation based on competence, establishing a goal-based management system, establishing a trust-based culture, and increasing trust. and adhering to ethics, developing professional ethics among employees, creating equal opportunities for employee development, developing interpersonal relationships, improving relationships between managers and employees, collaborative decision-making, promoting informal groups within the organization, improving organizational identity, curbing and reducing And in this way, in addition to improving the social capital among professors, employees and students, it prevented the occurrence of unwanted consequences that may sometimes originate from pessimism and mistrust of the organization.

کلیدواژه‌ها [English]

  • Organizational Pessimism
  • Social Capital
  • Functional Factors of Social Capital
  • Interaction Factors of Social Capital
  • Structural Factors of Social Capital

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مدیریت منابع انسانی پایدار
دوره 4، شماره 7
مهر 1401
صفحه 261-233

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