Identifying the challenges and opportunities of using artificial intelligence in Human resource management with a meta-synthesis approach

Document Type : Original Article

Authors

1 AssociaAssociate Professor, Department of Business Administration, Faculty of Management and Accounting, Farabi School, University of Tehrante Professor, Tehran, Iran

2 Graduated with a PhD in Management, University of Tehran, Tehran, Iran.

10.22080/shrm.2024.4601

Abstract

Despite the large investment in applying artificial intelligence in the field of human resources, identifying the challenges and opportunities of this new approach has remained far from the opinions. In this regard, the aim of this research is to identify the challenges and opportunities of using artificial intelligence in human resources management.
The method of this qualitative research is meta-composite. The data collection tool is past research and library documents in this field. The method of data analysis is open coding.
According to the research findings, among 950 related articles and theses, 44 main researches or identification criteria were analyzed. The extracted propositions include 64 codes, 18 concepts, 4 sub-categories and 2 main categories.
Based on the results of data analysis, the challenges of using artificial intelligence in human resources management are: technical/informational challenge, human challenge, ethical/legal challenge, organizational challenge. Also, the opportunities of using artificial intelligence in human resources management include: improving the user experience of employees, improving human resources processes, reducing the costs of human resources management, developing strategies, aligning with digital transformation and the movement of the millennial generation, and improving the level of management.

Keywords

References

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Journal of Sustainable Human Resource Management
Volume 6, Issue 10
April 2024
Pages 139-113

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