Explaining the role of resonant leadership on the components of managers' self-efficacy and employee's collective self-efficacy in knowledge-based organizations: qualitative research

Document Type : Original Article

Authors

1 payame noor university, tehran, iran

2 Payame Noor University, Tehran, Iran

3 Associate professor, Payame Noor University, Tehran, Iran

10.22080/shrm.2022.4102

Abstract

resonant leadership refers to the existence of leaders with high emotional intelligence who, by creating a sense of optimism, empathy and compassion with people, inspiring and creating a positive resonance in the organization, while strengthening the morale of the employees, lead to the improvement of individual and group capabilities in the organization. In the current research, the role of this leadership style on the self-efficacy of people as one of the most important structures of positive organizational behavior and self-influence mechanisms was investigated and explained. In this qualitative research, using the strategy of Grounded Theory, and based on the three-step process of theoretical coding, and also using the data from 21 in-depth interviews with managers of selected knowledge-based companies and university professors, a conceptual model of the role of resonant leadership on the self-efficacy of managers and employee's collective self-efficacy in knowledge-based organizations was presented. Also, the dimensions and components of the manager's self-efficacy were identified as the central category, the factors affecting it, and the organizational consequences of people's self-efficacy. Finally, while presenting a comprehensive model, 7 main hypotheses and 13 sub-hypotheses were extracted from the relationships between research variables.

Keywords

References

Ali, R., & Kashif, M. (2020). The Role of Resonant Leadership, Workplace Friendship and Serving Culture in predicting Organizational Commitment: The Mediating Role of Compassion at Work. Review of Business Management, 22(4), 799–819.  
Ali, H. E., Schalk, R., van Engen, M., & van Assen, M. (2018). Leadership Self-Efficacy and Effectiveness: The Moderating Influence of Task Complexity. Journal of Leadership Studies, 11(4), 21–40.
Azizi Nejad, B. (2019). Study of the effect of resonant leadership on organizational performance by the mediating role of team empowerment among managers and personnel in Payame Noor University. Journal of New Approaches in Educational Administration, 9(36), 27-46. (In persian)
Baker, K. (2015). Review: The influence of resonant leadership on the structural empowerment and job satisfaction of registered nurses. Journal of Research in Nursing, 20(7), 623–624. doi:10.1177/1744987115603887
Bandura, A. (2012). On the Functional Properties of Perceived Self-Efficacy Revisited. Journal of Management, 38(1), 9–44. doi:10.1177/0149206311410606
Bandura, A. (2013). Regulative function of perceived self-efficacy. In Personnel selection and classification (pp. 279-290). Psychology Press.‏
Bawafaa E., Wong C. A., Laschinger, H., (2015). The influence of resonant leadership on the structural empowerment and job satisfaction of registered nurses. Journal of Research in Nursing 0(0) 1–13.
Bracht EM, Keng-Highberger FT, Avolio BJ, Huang Y. (2021). Take a "Selfie": Examining How Leaders Emerge From Leader Self-Awareness, Self-Leadership, and Self-Efficacy. Front Psychol. Mar 25;12:635085.
Boyatzis R. E., Passarelli, A. M., Katherine, K., Lowe, M., Mathew, B., Stoller, I. K., Phillips, M. (2011). Examination of the neural substrates activated in memories of experiences with resonant and dissonant leaders. The Leadership Quarterly 23 259–272.
Boyatzis, R. E., Smith, M. L., Van Oosten, E., & Woolford, L. (2013). Developing resonant leaders through emotional intelligence, vision and coaching. Organizational Dynamics, 42(1), 17–24.
Chieh-Peng Lin, Chu-Mei Liu, Sheng-Wuu Joe, Kuang-Jung Chen & ChiaChen Tsai (2022). Modelling leadership and team performance: the moderation of politics and leadership self-efficacy, Total Quality Management & Business Excellence, 33:1-2, 73-91.
Cho, Y., Harrist, S., Steele, M., & Murn, L. T. (2015). College Student Motivation to Lead in Relation to Basic Psychological Need Satisfaction and Leadership Self-Efficacy. Journal of College Student Development, 56(1), 32–44.
Creswell, J. W. (2005), Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research (2nd edition). Upper Saddle River, NJ: Merrill Prentice Hall.
Cziraki, K., Read, E., Spence Laschinger, H. K., & Wong, C. (2018). Nurses’ leadership self-efficacy, motivation, and career aspirations. Leadership in Health Services, 31(1), 47–61. doi:10.1108/lhs-02-2017-0003
Dagher, G. K., Chapa, O., & Junaid, N. (2015). The historical evolution of employee engagement and self-efficacy constructs. Journal of Management History, 21(2), 232–256.
Danaeifard, H., Emami, S. (2007). Strategies of Qualitative Research: A Reflection on Grounded Theory. Strategic Management Thought, 1(2), 69-97. (In persian)
Gaan, N., Shin, Y. (2022). Multilevel analysis of resonant leadership and subordinate’s work performance during COVID-19: a study of the indian software industry. Curr Psychol. 
Jacobsen, C. B., & Bøgh Andersen, L. (2016). Leading public service organizations: how to obtain high employee self-efficacy and organizational performance. Public Management Review, 19(2), 253–273.
Halliwell, P., Mitchell, R. and Boyle, B. (2022), "Interrelations between enhanced emotional intelligence, leadership self-efficacy and task-oriented leadership behaviour–a leadership coaching study", Leadership & Organization Development Journal, Vol. 43 No. 1, pp. 39-56.
Hudson, K. A. (2016). Emotional Intelligence and Self-Efficacy in Military Leaders (Unpublished master’s thesis). Brandman University, Irvine, California.
Huszczo, G., & Endres, M. L. (2017). Gender differences in the importance of personality traits in predicting leadership self-efficacy. International Journal of Training and Development, 21(4), 304–317.
Jawahar, I.M., Mohammed, Z.J. (2022). Process Management Self-Efficacy: Scale Development and Validation. J Bus Psychol 37, 339–352.
Kevill, A., Trehan, K., & Easterby-Smith, M. (2017). Perceiving ‘capability’ within dynamic capabilities: The role of owner-manager self-efficacy. International Small Business Journal, 35(8), 883–902.
Laschinger HKS, Wong CA, Cummings GG, et al. (2014) Resonant leadership and workplace empowerment: The value of positive organizational cultures in reducing workplace incivility. Nursing Economics 32(1): 5–15.
Lindsley, D. H., Brass, D. J., & Thomas, J. B. (1995). Efficacy-performing spirals: A multilevel perspective. Academy of Management Review, 20, 645–678.
Lenka, U., Tiwari, B., (2016). Achieving triple "P" bottom line through resonant leadership: an Indian perspective. International Journal of Productivity and Performance Management. Vol. 65 No. 5, pp. 694-703.
Macinati, M. S., Bozzi, S., & Rizzo, M. G. (2016). Budgetary participation and performance: The mediating effects of medical managers’ job engagement and self-efficacy. Health Policy, 120(9), 1017–1028.
Mahon, E.G., Taylor, S.N. and Boyatzis, R.E. (2014), “Antecedents of organizational engagement: exploring vision, mood and perceived organizational support with emotional intelligence as a moderator”, Frontiers in Psychology, Vol. 5, Article No. 1322, pp. 1-11.
Mehrabi, A., Khanifar, H., Amiri, A., Zarei Matin, H., Ghandaghi, G. (2011). An Introduction to the Methodology of Grounded Theory for Islamic Research (Presentation of a Sample). Organizational Culture Management, 9(23), 5-30. (In persian)
Muna, F. A. (2011). Contextual leadership: a study of  lebanese executives working in lebanon, the GCC countries, and the United States. Journal of Management Development, 30(9), 865–881.
Murphy, S. E., & Johnson, S. K. (2016). Leadership and Leader Developmental Self-Efficacy: Their Role in Enhancing Leader Development Efforts. New Directions for Student Leadership, 2016(149), 73–84.
Neri Torres, J. L., & Watson, W. (2013). An examination of the relationship between manager self-efficacy and entrepreneurial intentions and performance in mexican small businesses. Contaduría y Administración, 58(3), 65–87.
Ozyilmaz, A., Erdogan, B., & Karaeminogullari, A. (2017). Trust in organization as a moderator of the relationship between self-efficacy and workplace outcomes: A social cognitive theory-based examination. Journal of Occupational and Organizational Psychology, 91(1), 181–204.
Owens, B. P., Yam, K. C., Bednar, J. S., Mao, J., & Hart, D. W. (2019). The impact of leader moral humility on follower moral self-efficacy and behavior. Journal of Applied Psychology, 104(1), 146–163.
Patchin, S. H. (2016). Self-efficacy of college freshmen engaged in stem outreach. (Unpublished master’s thesis). University of Nebraska.
Raub, S.,& Liao, H. (2012). Doing the right thing without being told: Joint effects of initiative climate and general self-efficacy on employee proactive customer service performance. Journal of Applied Psychology, 97, 651–667.
Saeedi, M., Salehi, M., Zameni, F. (2021). Thr effect of resonant leadership on educational dynamics with the mediating role of psychological security. Educational Development of Judishapur, 12(0), 180-192. (In persian)
Song, J. H., Chai, D. S., Kim, J., & Bae, S. H. (2018). Job Performance in the Learning Organization: The Mediating Impacts of Self-Efficacy and Work Engagement. Performance Improvement Quarterly, 30(4), 249–271.
Seibert, S. E., Sargent, L. D., Kraimer, M. L., & Kiazad, K. (2016). Linking Developmental Experiences to Leader Effectiveness and Promotability: The Mediating Role of Leadership Self-Efficacy and Mentor Network. Personnel Psychology, 70(2), 357–397.
Squires M, Tourangeau A, Spence Laschinger HK, Doran D. (2010). The link between leadership and safety outcomes in hospitals. J Nurs Manag. Nov; 18(8): 914-25. 
Strauss, Anselm L., & Corbin, Juliet (1998), Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory, 2nd Ed., Sage.
Thomas, R. A. (2015). The influence of job involvement on IT managers' perceptions of self-efficacy and the influence on their perceptions of career satisfaction. A thesis Doctor of Philosophy. Capella University.
Wagner, j. (2010). Exploring the Relationships Among Spirit at Work, Structural and Psychological Empowerment, Resonant Leadership, Job Satisfaction, and Organizational Commitment in the Health Care Workplace. A thesis Doctor of Philosophy. University of Alberta.
Wong, M. C. S., Lau, T. C. M., & Lee, A. (2012). The Impact of Leadership Programme on Self-Esteem and Self-Efficacy in School: A Randomized Controlled Trial. PLoS ONE, 7(12), e52023.
Zhang, F., & Welch, E. W. (2022). More than just managerial self-efficacy: conceptualizing and predicting top managers' means efficacy about the organization under extreme events. Journal of Managerial Psychology, 37(1), 29-46.
Journal of Sustainable Human Resource Management
Volume 4, Issue 7
October 2022
Pages 190-173

Files

Share

How to cite

Statistics