شناسایی پسایندهای منتورینگ و رتبه‌بندی آنها: رویکردی آمیخته‏

نوع مقاله : مقاله پژوهشی

نویسندگان

1 استاد گروه مدیریت، دانشکده مدیریت دانشگاه تهران، تهران، ایران.

2 دکتری، مدیریت رفتار سازمانی، مدیر منابع انسانی هلدینگ برق و انرژی صبا، تهران، ایران.

3 ‏استادیار، گروه مدیریت بازرگانی، دانشگاه خلیج فارس، بوشهر، ایران ‏

10.22080/shrm.2022.3770

چکیده

هدف اصلی پژوهش حاضر شناسایی پسایندهای پیاده‌سازی فرآیند منتورینگ و تحلیل این دستاوردها در شرکت ‏همراه اول می‌باشد. روش پژوهش از نوع آمیخته (کیفی- کمی) و از نظر استراتژی از نوع مطالعه موردی است. برای ‏رسیدن به این منظور، پس از بررسی جامعه ادبیات منتورینگ، سوال‌های مصاحبه طراحی شد و بعد از مورد تأیید قرار ‏گرفتن روایی سؤالات، به روش نمونه‌گیری هدفمند با تعداد 15 نفر از خبرگان حوزه توسعه منابع انسانی و به‌ویژه ‏منتورینگ مصاحبه انجام شد. سپس، نتایج مصاحبه‌ها به روش تحلیل تم و با استفاده از رویکرد براون و کلارک مورد ‏تحلیل قرار گرفت و دستاوردهای حاصل از پیاده‌سازی فرآیند منتورینگ در 9 مقوله فرعی و 3 مقوله اصلی؛ مزایا برای ‏منتی، مزایا برای منتور و مزایا برای سازمان قرار گرفت. سپس در مرحله کمی پژوهش این مقوله‌های اصلی و فرعی با ‏استفاده از تکنیک تحلیل سلسله‌مراتبی فازی مورد سنجش و تحلیل قرار گرفتند. نتایج پژوهش در گام دوم پژوهش ‏نشان داد که مقوله اصلی "مزایا برای منتی" بیشترین اهمیت را در بین سه مقوله اصلی دستاوردهای اجرای فرآیند ‏منتورینگ در شرکت همراه اول داشته و بعد از آن مقوله‌های "مزایا برای سازمان" و "مزایا برای منتور" در رتبه‌های ‏دوم و سوم قرار دارند.‏

کلیدواژه‌ها


عنوان مقاله [English]

Identify Mentoring Consequences and Ranking of Them: A mixed Method

نویسندگان [English]

  • Arian Gholipour 1
  • Mahnaz ‏‏ Akbari 2
  • ebrahim rajabpour 3
1 Professor of Management group, faculty of management, Tehran University, Tehran, Iran.
2 Ph.D., Organizational Behavior Management, Human Resources Manager, ‎Saba Power and Electricity Group, Tehran, Iran&lrm.
3 ‎Assistant Professor, Department of Business Administration, Persian Gulf ‎University, Bushehr, Iran
چکیده [English]

The purpose of this study is to identify mentoring benefits and ranking the benefits in the ‎Mobile Telecommunication Company of Iran. The research method is mixed (qualitative-‎quantitative) and in terms of strategy is case study. To achieve this, after reviewing the ‎mentoring literature community, interview questions were designed and after confirming ‎the validity of the questions, ‎‏15‏‎ people with expertise in the field of human resource ‎development, especially mentoring, were interviewed by purposive sampling. Then, the ‎results of the interviews were analyzed by theme analysis method using Brown and Clark ‎approach and the factors affecting the implementation of the mentoring process in ‎‏9‏‎ sub-‎categories and ‎‏3‏‎ main categories; Benefits for Mentee, Benefits for Mentor and Benefits ‎for Organization were provided. Then, in the quantitative stage of the research, these main ‎and sub-categories were measured using fuzzy hierarchical analysis technique. The results ‎of the research in the second step of the research showed that the category of "Benefits ‎for Mentee" was the most important among the three main categories of benefits of the ‎mentoring process in the Mobile Telecommunication Company of Iran. After that, the ‎categories of "Benefits for Organization" and "Benefits for Mentor" are in the second and ‎third ranks. ‎

کلیدواژه‌ها [English]

  • Training and Development
  • Mentoring
  • Mentoring Benefits
  • Mentor
  • Mentee
 
 
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