Identify and rank strategies for improving human resource management in tourism businesses

Document Type : Original Article

Authors

1 shiraz university

2 Master of Business Administration, Marketing Department, Shiraz University,

3 Department of Management, University of Isfahan, Isfahan, Iran

10.22080/shrm.2021.3556

Abstract

The importance of the human element in the process of reconstruction of tourism businesses in post-COVID-19, the present study was designed to identify and prioritize strategies to improve human resource management in tourism businesses in post-COVID-19. The results of data analysis using the method of a systematic review of the literature in the qualitative section show that strategies to improve human resource management in tourism businesses in the post-COVID-19 can be divided into 4 main strategies and 20 sub-strategies. Also, the results of the quantitative section using the best-worst Ruff collection show that the most important main strategies to improve human resource management in tourism businesses are: reviewing and modifying management development plans. Adapting payments to employees according to the characteristics of jobs and organizational tasks in the post-corona period and reviewing training programs and human resource development and transferring knowledge and skills required in the new conditions to employees

Keywords

References

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Journal of Sustainable Human Resource Management
Volume 3, Issue 4
May 2021
Pages 200-175

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