The effect of the perception of the leader's humility on organizational commitment by explaining the mediating role of perceived emotional trust and the moderating role of competitiveness

Document Type : Original Article

Authors

1 Department of Executive Management ,Faculty of Economic and Administrative Sciences,Mazandaran University, Babolsar.

2 Assistant Professor, Department of Executive Management, Faculty of Economic and Administrative Sciences, Mazandaran University, Babolsar, Iran.

3 Associate Professor, Department of Executive Management, Faculty of Economic and Administrative Sciences, Mazandaran University, Babolsar, Iran.

10.22080/shrm.2024.4841

Abstract

The decline in employee commitment and loyalty is a significant challenge for organizations today. This study aimed to explore how a leader's humility impacts employee organizational commitment, with perceived emotional trust and employee competitiveness as potential mediators and moderators, respectively. The research, conducted in the tax and finance departments of Mazandaran province, is practical in nature, utilizing a descriptive correlational approach with questionnaires as the data collection method. The sample size consisted of 271 employees selected using Cochran's formula from a population of 923. Standard questionnaires were used to measure leader humility, organizational commitment, perceived emotional trust, and employee competitiveness. Results from regression analysis in PLS software confirmed the first three hypotheses but rejected the fourth. Findings indicate that leader humility influences organizational commitment and perceived emotional trust among employees. While perceived emotional trust impacts organizational commitment, employee competitiveness does not moderate the relationship between leader humility and organizational commitment. Recommendations include fostering a teamwork culture, sharing expectations with employees, and providing communication skills training to enhance organizational commitment.

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